Privacy Policy

1. Introduction

Rhonda G House Cleaning Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through rhondagcleaning.com (the "Site") and how we use and protect it.

2. Information We Collect

• Information you provide: name, phone number, email address, service address, and details about your home or business when you request an estimate, book an appointment, or contact us through our forms.
• Automatically collected information: basic technical data such as browser type, device, pages visited, and referring links, collected through our website tools and embedded services.

3. How We Use Your Information

• To respond to estimate requests and questions.
• To schedule, confirm, and manage cleaning appointments.
• To send appointment reminders and service updates by phone, text, or email.
• To improve our Site, services, and customer experience.

4. Text Messages (SMS)

If you provide your phone number, you consent to receive appointment-related calls and texts from us. Message frequency varies and message/data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance. Your phone number and SMS opt-in consent are never sold or shared with third parties or affiliates for their marketing purposes.

5. How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate — such as our scheduling, forms, and messaging platform (LeadConnector/GoHighLevel), embedded maps, and payment processing — and only as needed to provide our services, or when required by law.

6. Cookies & Embedded Content

Our Site embeds third-party tools (booking calendar, contact forms, review widget, Google Maps) that may set cookies or collect usage data under their own privacy policies. You can control cookies through your browser settings.

7. Data Retention & Security

We keep customer information only as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure, but we work to protect your information.

8. Your Choices & Rights

• Opt out of texts at any time by replying STOP.
• Ask us to access, correct, or delete the personal information we hold about you.
• Colorado residents may have additional rights under the Colorado Privacy Act, including the rights to access, correct, delete, and opt out of certain processing.

9. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version.

11. Contact Us

Privacy questions or requests: info@rhondagcleaning.com or (720) 821-2055, Rhonda G House Cleaning Services, Longmont, Colorado.